Emergencies
Dr Rob and Dr Floss both have extensive experience with emergencies, having spent a significant amount of time working in emergency centres. We cater for emergencies without an appointment, but please try and call us when you are on your way / before you leave so we can prepare for your arrival.
After Hours Service
Dr.Rob offers an emergency after-hours on-call service 24 hours, 7 days a week. If you need to bring your pet into the clinic outside of normal hours please contact our normal clinic number on (03) 94973003 to speak to Dr.Rob, this is a standard diverted call to his emergencies phone.
There is no cost for this after-hours call, however, there is an additional fee if Dr Rob comes out to meet you at our Ivanhoe East clinic.
Referrals
The Ivanhoe East Vet Hospital would love to be able to diagnose and treat every illness, but this is not always possible. We have excellent communication with local specialists in medicine, surgery, dermatology, ophthalmology and more. If your pet has a very rare, difficult or complicated condition we will always offer a referral to the most experienced specialists in their department
